Privacy Policy

This Privacy Policy ("Privacy Policy") applies only to the information collected by Xtra Technology LLC ("Company", "we" or "us"), and describes how we process your personal data. Please read this Privacy Policy carefully.

1. COLLECTION OF INFORMATION

When you create an account, activate a product, synchronize your data or log, or otherwise interact with Company, we may collect information, including:

• Account and Contact Information. Such as your email address, phone number. and personal profile data.

• Device Information. Information such as device serial number, browser type and screen size.

• Financial and transactional information. Such as credit card information, items in your online shopping cart, and purchase and transaction history (if applicable).

• Customer Service Interaction Information. If you contact us for after-sales support, we may process the information contained in your communications.

• Usage Data. Information regarding your interactions and usage of the App and Products, including product interaction, crash reports, and other diagnostic information.

• Information you provide in connection with surveys and sweepstakes. Such as your interests, preferences, demographic data (e.g., gender), photos and videos, and information needed for you to participate and for us to fulfill your prize or participation incentives (if any).

2. USE OF INFORMATION

We may use the personal information we collected in the following ways:

• To Comply with Law. To comply with applicable law to provide services to you.

• To Provide Features and Services. To provide features in the products or services in the App.

• To Improve Our Services. We use aggregated information to understand how the App is used and improve its usability.

• To Contact and Communicate with You. To respond to your requests, contact you about your inquiries and requests.

• For marketing and advertising purposes. To provide you with the latest product announcements, promotions, and information about upcoming events.

3. DISCLOSURE OF INFORMATION

• We may share your information with third-party service providers to facilitate necessary services.

• We may use your information to comply with a legal obligation, for example to comply with a court order, subpoena, or warrant.

• We may provide analytics data to third-party analytics service providers.

4. CHILDREN PRIVACY

Our products and App are not designed for use by individuals under 18. If you are under 18, we request that you refrain from using our Products. We do not knowingly collect personal information from children under the age of 18.

5. YOUR RIGHTS AND CHOICES

Under applicable laws, data subjects are granted the rights to access, rectify, and delete personal data, as well as to restrict the processing of such data. In accordance with local regulations, data subjects or their authorized representatives may submit requests to exercise these rights to us.

6. DATA RETENTION

We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected or to process it in order to comply with legal obligations.

7. DATA SECURITY

We have instituted comprehensive measures to safeguard the personal information we collect. These include physical, organizational, and technical protections designed to enhance the integrity and security of the information we gather and maintain.

8. DATA TRANSFER

The personal information we collect may be processed or accessed in the countries or regions where you utilize our Products or Services, as well as in other countries or regions where we, our affiliates, subsidiaries, or service providers operate.

9. POLICY CHANGE

We may change or update this Privacy Policy from time to time to reflect changes in the law, our data collection and usage. You should review the Privacy Policy periodically.